Privacy Policy

This Privacy Policy explains how Human AI Experience Training and Services Ltd, trading as The AI UX School (“we”, “us” or “our”), collects, uses, stores, and protects personal information when you access our website, purchase our services, or participate in our community. We are committed to protecting your privacy and complying with the UK General Data Protection Regulation, the Data Protection Act 2018, and all other applicable data protection laws. By using The AI UX School, you consent to the practices described in this Privacy Policy. If you do not agree with this Policy, you must not use our services.

1. Data Controller
The data controller responsible for your personal information is Human AI Experience Training and Services Ltd, company number 16600170, registered in England and Wales, with its registered office in the United Kingdom. Any enquiries about this Policy or the handling of your personal information should be directed to us at hello@theaiuxschool.com.

2. Information We Collect
We may collect and process information that identifies you such as your name, email address, profile details, and contact information; information relating to your membership account including plan details and activity within the community; payment and billing information processed securely through third-party payment processors; technical information such as your IP address, browser type and operating system; and any communications, feedback, or content you provide to us within the platform.

3. How We Use Your Information
We use personal information to provide access to courses, events, and community spaces; to process payments and manage billing; to communicate with you regarding your account, membership or updates; to improve our services and user experience; to send marketing communications where you have provided consent, from which you may opt out at any time; and to comply with legal obligations and enforce our Terms of Service.

4. Legal Bases for Processing
Our processing of your personal information is based on the following grounds: performance of a contract when we provide services that you have purchased; your consent in respect of optional marketing communications; our legitimate interests in improving services, preventing fraud and maintaining security; and compliance with legal obligations such as record-keeping and taxation.

5. Data Sharing
We may share your personal information with trusted service providers who assist in delivering our services, including payment processors, community and course platforms, marketing platforms, and cloud hosting providers. These parties act only on our instructions and are bound by contractual duties of confidentiality and security. We do not sell your personal information to third parties.

6. International Transfers
Your personal information may be transferred outside the United Kingdom or the European Economic Area, including to the United States. Where such transfers occur, we ensure that appropriate safeguards are in place, such as the use of standard contractual clauses approved by the UK Information Commissioner’s Office.

7. Data Retention
We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, to comply with legal obligations, to resolve disputes, and to enforce our agreements. Records relating to payments and taxation are generally retained for a minimum of six years in accordance with legal requirements.

8. Your Rights
You have the right under the UK GDPR to request access to the personal information we hold about you, to request correction of inaccuracies, to request deletion where appropriate, to restrict or object to certain processing, to request the transfer of your information to another provider, and to withdraw your consent at any time where processing is based on consent. You also have the right to lodge a complaint with the Information Commissioner’s Office in the United Kingdom.

9. Security
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, disclosure, alteration or destruction. While we take reasonable steps to secure your information, no method of electronic storage or transmission is completely secure and we cannot guarantee absolute security.

10. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements or data handling practices. The most recent version will always be published on our website with the “last updated” date clearly displayed.

11. Contact Us
If you have any questions about this Privacy Policy or the way in which your personal information is handled, you may contact us at hello@theaiuxschool.com. Human AI Experience Training and Services Ltd, United Kingdom.